I don't like this product, can I return or exchange it?
You have 14 calendar days to return a box from the date you received it. Click here to read the store policies.
How are my products shipped to me?
We ship with Fedex, UPS, or USPS depending on size and weight of the shipment. All customers receive a shipping confirmation email when their order ships, which will include a tracking number.
Certain Washington D.C., MD, and VA (DMV) orders can be hand delivered for an additional fee; please email all hand delivery inquiries to . Delivery fees range and are based on proximity to Street Smart Headquarters in National Harbor, MD.
Where do you ship?
We ship to personal residences and places of business in the United States of America and Canada. Due to the COVID 19 Pandemic we are unable to fulfill international shipment requests.
What payment forms are accepted?
We accept all major credit and debit cards, as well as Paypal through our secure checkout.
How do I shop the featured brands?
All products featured in the Black-Owned Box are from small Black-Owned Business’. Click here for more info on each brand.
How do I get my Black-Owned brand in the Box!?
Click here to submit your brand through our Business Inquiry form.